Primary Responsibilities
Operation
· Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team
· Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and proceduresset
· Supervise public areas
· Replenish guest supplies and ensure that guests requests are promptly attended to
· Attend to reports on damage or malfunction in hotel rooms
· Maintain equipment in proper state of cleanliness
· Maintain a section floor report
· Conduct regular room checklists
· Report unusual behavior/activities on floors to Executive Housekeeper
· Record room status in allocated section accurately
· Assist Executive Housekeeper in assessing team members’ attendance and performance
Other Responsibilities
· Be well versed in hotel fire & life safety/emergency procedures
· Attend all briefings, meetings and trainings as assigned by management
· Maintain a high standard of personal appearance and hygiene at all times
· Perform other reasonable duties assigned by the assigned by the Management
· Establish and maintain effective employee working relationships
Work Experience
Profile
Knowledge and Experience
· Primary school education
· Good oral proficiency in English language
· Minimum 2 years of experience in a similar capacity
· Ability to speak other languages and basic understanding of local languages will be an advantage
Competencies
· Strong leadership, interpersonal and training skills
· Results and service oriented with an eye for details
· Ability to multi-task, work well in stressful& high-pressure situations
· A team player &builder
· A motivator & self-starter
· Well-presented and professionally groomed at all times
Benefits
Profile
Knowledge and Experience
· Primary school education
· Good oral proficiency in English language
· Minimum 2 years of experience in a similar capacity
· Ability to speak other languages and basic understanding of local languages will be an advantage
Competencies
· Strong leadership, interpersonal and training skills
· Results and service oriented with an eye for details
· Ability to multi-task, work well in stressful& high-pressure situations
· A team player &builder
· A motivator & self-starter
· Well-presented and professionally groomed at all times
Accor