Populix is a consumer insights platform that helps businesses connect with its database of respondents and provides them with insights to better understand the preferences of Indonesian consumers. Populix has a pool of over 300,000 diverse, readily accessible, and highly-qualified respondents across Indonesia. Its products range from intensive research studies to simple surveys and can be arranged on a project or subscription basis. Focusing on Indonesian consumers being super sticky to their phones, Populix facilitates a diverse range of data collection methods via its mobile app.
What will you do:
- Understand the whole of our product.
- Giving an onboarding session to customers to understand and use our product
- Scripting questionnaire on behalf of Business Clients, including translation
- Giving recommendations and validation to assure Clients are ready to launch using our product.
- Develop and Track onboarding effectiveness
- Maintain quality of Onboarding session
- Maintain relationships & grow accounts with Business Clients
- Bachelor's degree in human-related fields (psychology, statistic, and math are preferable).
- Have an experience as a Quantitative researcher or related role.
- Having an experience in a Product-related job (is a plus).
- Excellent knowledge about handling customers and getting customer insight.
- Advanced skills in Microsoft Excel and familiar with Gsuites.
- Having good communication skills and negotiation skills.
- Self-starter and ability to work without direct supervision.
- Superior interpersonal skills.
- Data-driven, exceptional analytical thinking, and conceptual thinking.
- Confident and comfortable dealing with sensitive issues.
- Proficient in English.
Populix