- Develop account plans and strategies linked with field sales that deliver value to customers and is differentiated from our competitors.
- Identify, qualify, and develop central buying influences.
- Focus on growing profitable sales at the established rate to deliver budget sales growth; partnership business reviews and new portfolio introductions; negotiations of contracts for additional business; and sales funnel management.
- Provide internal communication and team development for each assigned Key Account.
- Demonstrate keen problem-solving techniques by becoming a subject matter expert on the account; developing strategy and financial offerings to secure business; working with field organizations to handle plant or corporate issues; and driving profitability and pricing in accounts through solutions.
- Develop high-level, long-term customer relationships through cross-functional teams from the company and customer. Provide a high level of customer satisfaction and overall accountability for the business.
- Serve as the conduit between our field representatives, managers and corporate headquarters to market the value that is being delivered at the local or site level.
- Work with internal teams, such as marketing, R&D, field sales, and finance to develop a “differentiated” value proposition. Collaborate with various departments to build oriented service and solutions to the account(s).
- Present new products and systems to customers.
- Ensure implementation of a clearly defined strategic plan for the Key Accounts assigned and own the deliverables associated with that plan.
Diversey