In close consultation with Data Center management, the Senior Field Engineer will contribute to the maintenance of the technical installations and infrastructure on the Data Centers of EdgeConneX. This position is based in Cikarang, Jakarta, and reports to DC Operations Manager.
Primary Responsibilities
- Responsible for ensuring the safe, effective, and efficient delivery of planned maintenance, that meets all EdgeConneX standards and procedures, by leveraging competent contractor/vendor resources with attention to quality.
- Plans and implements customer requested work in a timely manner. Ensures that the customer and company management are informed on the status and details of the work.
- During normal working hours, responds to alarms, critical situations, and emergencies in a proper and timely manner. Responsible for communicating in a calm and clear manner and in accordance with the emergency response plan.
- Ensures that company management is fully informed and briefed on all planned and corrective work occurring in the Data Center.
- In concert with the operations:
- Plans work on equipment according to Planned Preventive Maintenance Schedule
- Prepares detailed Method of Procedure for approval
- Organizes all testing of mission critical equipment on the site.
- Responsible for ensuring that all work being done by contractors/vendors is logged in EdgeConneX systems, in accordance with the approved Method of Procedure, that systems are functioning, and workplace is clean.
- Will take initiative to ensure that quality and efficiency standards are raised for all the equipment in the Data Center.
- Provide technical leadership during incidents and troubleshooting.
- Train new hires on DC installations and operations maintenance and standards, customers service delivery.
- Find ways to increase energy efficiency without sacrificing continuity or uptime of the site.
- Work effectively and efficiently with others inside the organization.
- In Emergencies, responsible for the timely response to ensure safety and operational continuity on site.
- Constantly monitors works on site to ensure that safety standards are met
- This job requires 24/7 on-call support.
- Fluent in English and Bahasa Indonesia.
- Strong technical knowledge and operational experience of Mechanical and Electrical systems in use in the Data Center environment including transformers, generators, switchgear, UPS systems, ATS & STS units, RPP units, chillers, CRAC/CRAH units and fire systems.
- Strong technical knowledge of HVAC principles and operations.
- Strong communications, both written and verbal, in leading teams and coordinating with peers and other disciplines on driving projects/issues to closure.
- Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables.
- Superb ability to prioritize and manage multiple projects/responsibilities.
- Superb ability to meet committed timelines, leveraging assistance/input from peers.
- Strong and effective team player in working with various disciplines and peer groups; can cover all gamut of tasks required to ‘getting a job done.’
- Strong attention to detail.
- Strong leadership skills.
- 4+ years of relevant work experience in a data center or other critical environment.
- 2+ years of supervisory experience in a related field.
- Education level complied with Local standards minimal a M&E or related technical education at Degree Level at minimum.
- Relevant M&E training/education.
- Safety for Operational Supervisors.
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