Working Arrangement Hybrid
Job Description
Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.
The Opportunity
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Head of Agency Learning and Development with the resources to solve critical problems for the future of our business, which is why we need you.
Manulife Indonesia Agency Learning and Development will be responsible for providing sales training programs and developments for Agency Distribution to ensure maximum effectiveness of Agency Sales Force which enable to deliver Agency bold ambition sales objectives.
Conducts initial needs analysis to determine knowledge gaps and training needs. Focus on delivery and materials that provide effective, engaging, and results driven training. Monitor participants results and use to improve or enhance training and provide additional development programs.
As the main source for delivering technical and soft skills development for Agency Forces, Agency Learning & Development is pursued to provide the best support for enhancing their capabilities within.
To establish a clear learning path for agent & leader and to implement Agency Sales Culture to all agency forces so they know how to do their job professionally and deliver the high standard.
What motivates you?
- You obsess about customers, listen, engage and act for their benefit
- You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
- You thrive in teams, and enjoy getting things done together
- You take ownership and build solutions, focusing on what matters
- You do what is right, work with integrity and speak up
- You share your humanity, helping us build a diverse and inclusive work environment for everyone
- Minimum Bachelor Degree
- Demonstrate proficient communication skills,
- Min. 8-10 year experience on Life Insurance industry, preferably in Sales Agency Training
- Leadership skills in achieving department, project, and individual objectives.
- Able to work on underpressurized condition
- Able to manage projects related with learning and development
- Proficient in Ms. Office Application i.e. Excel, Word, and Power Point
- Ability to build and manage relationships with the key internal stakeholders
Execute the strategic plan to deliver Manulife Indonesia Agency financial targets (APE, NBV) through learning program
Manage the agents & leaders training curriculum and syllabus
Manage projects with cross-divisional impact related on learning intervention and ensuring the projects are delivered on time
Manage the digital learning program and supporting digital tools
Manage the high-performance team, culture and leadership through employee engagement score and succession planning
Manage the risk, control and compliance in learning journey on Agency distribution
Manage the financial budget within internal department
Provide direction based on strategic business from agency for all team members
Individual Accountabilities:
Providing the best support related to Learning & Development matters for Agency Force
Coordinating regularly with the General Manager of Agency and Regional Chief Agency Officer for checking and strategy measurement
Hand-in-hand with other depts in agency channel distribution for business strategy alignment
Key Shared Accountabilities:
Execute the agency financial target
Our commitment to you
- Our mission; to be a part of making Decisions Easier and Lives Better
- A leadership team dedicated to your growth and success
- A bold ambition and set of goals to be a leader in driving transformation in our industry
- Our best. Every day.
Every career at Manulife provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today!
Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.
About John Hancock and Manulife
John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at .
One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including , , , , and . Additional information about John Hancock may be found at .
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .
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