- Ensures that minimum brand standards have been implemented.
- Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
- Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
- Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
- Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.
- Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate.
- Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods.
- Assists with conducting monthly inventory checks on all operating equipment and supplies.
- Assist to liaise and organise with Housekeeping Department that the cleaning schedules are strictly adhered to.
- Adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Hygiene, Health and Food Safety
- Implement food safety programs and procedures.
- Always practice safety in handling food.
- Performing personal and environmental hygiene in food and beverage business
- Indonesian Nationality with a degree in Hospitality or Business Management
- Has minimum 1 (One) year experience in a similar position in 5 (five) stars International Hotel Chain
- Previous experience in Luxury Hotel or international experience are advantages
- Strong in leadership and business acumen
- Excellent English communication skills, strong guest service mindset and people management & development skills
Hyatt