To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.
Job Description
- Assist client to all inquiries about product knowledge
- Support and give problem-solving to clients
- Educate client on how using product feature
- The Senior level will handle Premium Support Services
- Handle Premium Support for Enterprise clients through several channel: Call, WA Group, Live Chat / Email (Longer availability, possibility for 24/7 shift)
- At least final year student or fresh graduate from all major
- Fast learner and independent
- Having passion to help client
- Having good communication skill
- Eager to learn product knowledge
- Competitive salary + daily allowance
- Private health insurance (outpatient, inpatient, maternity, dental)
- Allowance for sports activities and glasses/contact lenses
- Strategic office location, accessible by MRT
- Flexible working hours and remote work culture
- Notebook Ownership Program
- Friendly and dynamic work environment
- Opportunity to take part in growing Indonesia's no. 1 SaaS company
We wish you the best. Have a great day
Mekari