Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.
We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
Join us on our journey for a better tomorrow.
The Role
Develop professional onsite service TMC operation at customer site in Cikarang, Indonesia. Job may support customer for night shift production.
Develop rapport with customers through effective communication, interpersonal skills, and professionalism, responding to customer needs, and working to satisfy customer expectations.
Able to deliver service products (Start-up, Maintenance, and Optimization) with excellent
Plan and manage On-time preventive maintenance for Improving tool performance and Extending tool lifetime
Be responsible for the onsite contract operational KPIs (MTTR, MTBF, Availability, etc.) and ensure the target fulfillment.
Update and report the status of progression and KPIs directly to Team Leader / Service Manager.
Maintain regular meetings with customers to identify their requirements, analyze their demands and deliver a gap closure plan.
Keep effective interaction with other functions (such as project and sales) to set up and optimize the cross-functional processes.
Support project with be assigned from Team Leader / Service Manager.
Maintain global operation standard of TMC (Tool Management Center) system
Cost and profit control for all onsite contracts.
Develop cost-saving program and improvement activity (kaizen) as information to support renewal service contract proposal with Service Sale.
What you can expect from us?
a dynamic and challenging workplace that provides opportunities to develop and explore the potential for self-competence.
What we expect of you?
- Minimum graduate from a vocational school ( Mechanical, electrical, mechatronics ) or equivalent
- Strong mechanical and electrical skills.
- Computer literate, Proficient in MS Office (Excel, Words, PowerPoint)
- Good command of spoken and written English
- Good engineering skills, with at least 1-2 years' experience in an Engineering environment
- Ability to build strong and effective working relationships with both customers and colleagues
- Ability to work individually and as part of a team
- Self-motivated and a high degree of flexibility.
- the advantage of having the expertise to use PLC and microprocessor controls knowledge
Jakarta
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
Atlas Copco