- The Assistant Front Office Manager is in charge of front office department in case of The Front Office Manager is on leave.
- Conducts shift briefings to ensure hotel activities and operational requirements are known
- The Assistant Front Office Manager must lead dynamically the Guest Experience
- Lobby Assistance
- As a representative of Management, the Assistant Front Office Manager will be called upon to deal with guest problems and/or complaints. In dealing with these situations, the Assistant Front Office Manager must ensure that they use diplomacy and remain within the organizational policy.
- The Assistant Front Office Manager is responsible for taking care of all VIPs
- Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent
- Minimum 1 year experience in the same position
- Good communication skills
- Proficient in the use of Realta
- Problem solving and organizational abilities
- International working ambiance
- Attractive salary package
- Working with positive mindset colleagues
Accor