· Provide leadership to area leaders, supervisors, team leaders, and technicians
· Develop skill levels of area leaders, supervisors, team leaders, and technicians
· Manage customer project execution and after sales services
· Customer contract and claim management
· Supplier contract, commercial, and operational management
· Assist in OPEX management: plan/control cost and schedule according to the customer contract
· Ensure correct cost calculation for the projects
· Ensure the correct booking of cost and revenue invoicing
· Perform risk assessment and conduct risk management
· Optimize service performance
· Technical sales support and tender management
Ingenico