Responsibilities:
- Be a part of customer facing projects/programs to guide the customer journey.
- Helping to do daily, weekly, monthly, and quarterly report related to Customer Experience.
- Understand existing process and actively involve to support customer excellence.
- Understanding basic survey and data analytics
- Ability to understand data reporting, especially on customer data and link it to customer excellence
- Able to use Microsoft Excel fluently
- Final year student or fresh graduate
- Willing to do Hybrid Working system (WFO and WFH)
- Commit to do 6 months internship program
Prudential
