- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
- Addressing and resolving key clients' complaints.
- Acting as the main point of contact between key clients and internal teams.
- Supervising the account teams assigned to each key client.
- Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients' needs are met.
- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
- Developing a thorough understanding of key clients' needs and requirements and preparing customised solutions.
- Negotiating contracts with key clients and meeting established deadlines for the fulfilment of each client's long-term goals.
- Proven experience in key account management.
- Good English and communications skill
- The ability to build rapport with key clients.
- The ability to handle multiple client accounts.
- Strong negotiation and leadership skills.
- Exceptional customer service skills.
- Growing career prospect
- Growing company
- Competitive package
Michael Page