- Responsible for the entire operation, staffing and equipment of the Front Office.
- Delegates to and supervise all Managerial staff within the Department and assist them in preparing work schedules.
- Conforms to and enforce policies and procedures & rules and regulations as laid down by ACCOR and the Hotel in order to achieve the highest levels of uniformity and guest service.
- Performs special duties as required by the Director of Rooms.
- Controls and verify occupancy forecasts and keep Rooms Division Manager fully aware of the availability situation in the Hotel, especially when approaching full house.
Accor