Get to Know our Team:
Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Market Management team of Agoda's Partner Services specializes in strategic account management. We serve as consultants, offering strategic advice on how best to excel on Agoda's commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Market Management team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers.
The Opportunity:
The Account Manager is part of our Partner Service team and the main contact between our accommodation partners and Agoda, with the responsibility of developing the business through acquiring new relationships and optimizing our current ones. The Market Manager will need to be able to analyze large data sets in order to uncover new opportunities to propose to relevant stakeholders, both internally as well as to our external partners and customers. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships. In addition, a Market Manager must be able to analyze their assigned market to maintain a competitive edge over our competition and then report back his/her findings through weekly and monthly internal reports.
In this Role, you’ll get to:
- Develop long lasting relationships with key clients to enable Agoda's growth in the region
- Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda's competitiveness
- Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
- Deliver on country KIPs, growth targets and country strategic initiatives
- Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda's business
- Train and inform clients of both new and existing technologies, tools, and models
- Prepare materials to aid in growing our business during partner meetings
- Support the Country Manager in preparing country reporting for senior stakeholders
What you’ll Need to Succeed:
- Minimum 2 years of experience in business development and/or account management
- Strong interpersonal skills & ability to influence both external / internal stakeholders
- Experience in internet/e-commerce preferred
- Strong analytical and problem solving skills
- Team player with a professional “get it done” attitude and work ethic
- Proven success in acquiring, building & maintaining long term customer relationships
- Adapts well to change and able to work in a fast-paced environment.
- Ability to create new, innovative ideas
- Fluency in English and Bahasa required
- Experience in Travel industry is a plus
- Bachelor's degree required
- Legal authorization to work in Indonesia
- MBA or Master’s degree
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our .
To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
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Meet the Team
Agoda allows me to work with smart people from different backgrounds and opportunities for me to develop myself personally and professionally. We strive to improve products to support and ease traveling experience not only to customers but hotel partners which is the key role for our team. My favorite memory since working here is there is never a day that I don't enjoy my work because we keep improving and moving fast to be ahead of the industry. Jane Chaochotechuang Area Manager
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