Description of Duties:
Plan function
- Responsible for data analysis, sales tracking, sales targets and ceo’s KPIs
- Responsible for store planning and visual merchandising
- Prepare competition analysis to identify best locations to place company brands
- Work closely with Sales & Marketing Team on expansion strategy
- To undertake all training mandatory and necessary training align with brand and business need.
- To undertake an appraisal and personal development review annually and through self-development, continuously update and improve knowledge and competencies.
- Drive sales at all department store counters and channels
- Initiate and execute sales promotion in order to achieve sales targets
- Recruit, coach, supervise and motivate retail staff with the objective to maintaining the level of productivity while sustaining the team stability and morale.
- Promote a customer care approach within the retail business, investigating complaints or issues of poor customer care, both timely and efficiently
- Manage daily operations of counters and channels
- To monitor stock in each shop, ensuring there are adequate supplies.
- To identify methods of stock generation in conjunction with each sales supervisor, and to respond to stock concerns where relevant.
Policy & Procedure
- To develop retail operation policy & SOP in driving the excellent operation i.e. standard services, grooming, salesmanship, display, merchandising, etc.
Education & Experience:
- a Bachelor’s degree in business management, business administration, business studies, or in a similar field.
- Min. experience in retail sales and customer service for at least 5 years.
- Excellent oral and written communications in the English language
- Strong leadership and people management skills, ability to influence people
- Able to work in a fast-paced environment with ability to cope with changes
- Possess organizational skill and able to coordinate sales operations across a retail chain.
- Good understanding in retail management
Luxasia